format: wcs-read/1 notice: Simulation only. Estimate, not a reservation. schemaVersion: 1.0 simulation: true business: Demo Equipment Hire tool: search_knowledge transport: read status: ok httpStatus: 200 requestId: e9e8b44e-b1e4-44f1-95df-4b1bf6cbed61 generatedAt: 2026-10-04T21:30:33.932Z data.articles.count: 5 data.articles[0].articleId: kb-deposit-refunds data.articles[0].title: How deposit refunds work data.articles[0].topic: deposits data.articles[0].excerpt: The deposit is refunded in full when the equipment is returned on time, complete and in the condition described in the cleaning policy. Staff check the equipment at the return desk; the refund is then released to the original payment method, normally within five working days. Part of the deposit can be kept for damage, missing parts or cleaning that was needed after the return. The customer is… data.articles[0].version: 1 data.articles[0].updatedDate: 2026-09-02 data.articles[0].url: https://sandbox.webcanspeak.com/knowledge/deposit-refunds data.articles[1].articleId: kb-deposits data.articles[1].title: Security deposits data.articles[1].topic: deposits data.articles[1].excerpt: Every rental needs a refundable security deposit for each item hired. The amount depends on the equipment: for example EUR 50.00 for a carpet cleaner and EUR 80.00 for a pressure washer. The deposit is shown separately in an estimate. It is not part of the net rental amount and no tax is charged on it, but it is included in the initial amount a customer pays at the start of the rental. The… data.articles[1].version: 3 data.articles[1].updatedDate: 2026-09-20 data.articles[1].url: https://sandbox.webcanspeak.com/knowledge/security-deposits data.articles[2].articleId: kb-cancellation data.articles[2].title: Cancellation policy data.articles[2].topic: cancellation data.articles[2].excerpt: …the business. For a confirmed booking, cancel at least 48 hours before the start date to cancel without charge and have the full deposit refunded. A cancellation later than that is charged one rental day. A booking that is not collected or received on the start date is treated as a late cancellation too, so one rental day is charged. This demonstration service cannot create or cancel bookings. data.articles[2].version: 3 data.articles[2].updatedDate: 2026-10-02 data.articles[2].url: https://sandbox.webcanspeak.com/knowledge/cancellation-policy data.articles[3].articleId: kb-cleaning data.articles[3].title: Cleaning and condition on return data.articles[3].topic: cleaning data.articles[3].excerpt: …the condition it was handed over. Empty the tanks and dust boxes, wipe off soil and remove cut grass, plaster or paint. Rinse detergent from carpet cleaners and pressure washers, and drain any water. Equipment that comes back dirty needs extra cleaning. A cleaning charge may be taken from the deposit. Normal wear from proper use is not charged. Damage is described in the deposit refund policy. data.articles[3].version: 1 data.articles[3].updatedDate: 2026-08-28 data.articles[3].url: https://sandbox.webcanspeak.com/knowledge/cleaning-and-condition data.articles[4].articleId: kb-payment data.articles[4].title: Payment, currency and tax data.articles[4].topic: payment data.articles[4].excerpt: All prices are in euros (EUR). Rental and delivery amounts are shown net, and a demonstration tax of 20% is added to give the total. The refundable deposit is shown separately and is not taxed. The initial amount is the total plus the deposit. This demonstration service takes no real payments and stores no customer payment details. data.articles[4].version: 1 data.articles[4].updatedDate: 2026-09-05 data.articles[4].url: https://sandbox.webcanspeak.com/knowledge/payment-currency-and-tax error: null sources.count: 5 sources[0].sourceId: knowledge:kb-deposit-refunds sources[0].title: How deposit refunds work sources[0].url: https://sandbox.webcanspeak.com/knowledge/deposit-refunds sources[0].version: 1 sources[1].sourceId: knowledge:kb-deposits sources[1].title: Security deposits sources[1].url: https://sandbox.webcanspeak.com/knowledge/security-deposits sources[1].version: 3 sources[2].sourceId: knowledge:kb-cancellation sources[2].title: Cancellation policy sources[2].url: https://sandbox.webcanspeak.com/knowledge/cancellation-policy sources[2].version: 3 sources[3].sourceId: knowledge:kb-cleaning sources[3].title: Cleaning and condition on return sources[3].url: https://sandbox.webcanspeak.com/knowledge/cleaning-and-condition sources[3].version: 1 sources[4].sourceId: knowledge:kb-payment sources[4].title: Payment, currency and tax sources[4].url: https://sandbox.webcanspeak.com/knowledge/payment-currency-and-tax sources[4].version: 1 warnings.count: 1 warnings[0]: Simulation only. Estimate, not a reservation. end: wcs-read/1